Sunday, June 1, 2014

Shipping Cats from Oman to the USA--Step 3

Step 3 is involving getting the cats booked on an airline. Let me tell you, getting a straight answer out of the airlines regarding whether or not they ship cats as hand luggage, checked luggage, or manifest cargo only is like trying to get a cat to roll over and play dead on command.

Our first forays into this part of cat export were ridiculous. Etihad and British Air both swear up and down on their websites that they love animals and take the greatest care in shipping them, but when push comes to shove they really want nothing to do with the family pet. Or at least that has been our experience.

And since we are flying those airlines, that is where we put our initial forays into information gathering. Etihad's pet representative hung up on us after spitting, "NO! NO PETS!"

British Air gave a long convoluted answer, the end of which was, "Even though we representatives sound like we are British, and even though your ticket says you are flying British Air, you are actually flying American Airlines. And they don't fly pets through London. Have a lovely day."

And how can you be angry at someone who wishes you a lovely anything?

After much pursuing, calling, and actively seeking answers, we have discovered that in our haste to leave Muscat at the end of the summer, we booked ourselves on the wrong airlines.

KLM and Lufthansa are the way to go when it comes to flying with cats. Anybody else is not.

So since Etihad and BA/AA apparently hate us because we have cats and want to take them when we go, we had to go outside our booked routes to find someone who will ship our cats as manifest cargo.

Cost: Just the cost of sitting on hold on the phone, only to be snapped at. Let's call it 2 OMR, because it never took anyone too long to say NO CATS.

Hassles?: Yes. See above.

What to expect?: Expect to have to do a lot of leg work to get answers. Or just let it go and book Lufthansa or KLM.

Timeline: 2.5 months prior to departure

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